Refund policy
Return Policy for Press-On Nails:
We want you to be completely satisfied with your purchase of our press-on nails. If for any reason you are not satisfied, we offer a hassle-free return policy.
Quality Issue Returns:
You may return any press-on nails within 14 days of purchase if there is a quality issue with the product. Quality issues may include defects in materials or workmanship. Upon inspection and confirmation of a quality issue, we will repair it or provide another brand-new full set.
Size Exchange:
If you find that the size of the press-on nails you ordered does not fit correctly, you may exchange them for the same style in a different size within 14 days of purchase for once. Please note that the press-on nails must be in their original, unused condition and packaging for the exchange to be processed.
How to Initiate a Return or Exchange:
To initiate a return or exchange, please DM us on Instagram within the specified timeframe. Provide your order details and the reason for the return or exchange. Our team will guide you through the process and provide further instructions.
Refund Process:
Refunds for returned items will be issued to the original payment method within a reasonable timeframe after the returned items have been received and inspected.
Contact Us:
If you have any questions or concerns regarding our return policy or need assistance with a return or exchange, please don't hesitate to contact our customer service team.
